Peace of Mind Guarantee
We want your experience at Tapper’s to be wonderful and worry-free. Our “Peace of Mind” guarantee provides you with exceptional value and is designed to ensure your complete satisfaction for years to come. Your mind will be at ease, knowing that the trusted Tapper’s name stands behind your purchase. Many of the services and warranties offered through Tapper’s “Peace of Mind” guarantee would cost you more than $2,000 at a different jewelry store.*
Benefits of Tapper’s Peace of Mind Guarantee include:
Tapper’s Concierge Services
- Complimentary lifetime jewelry refinishing
- Complimentary ring resizing1
- Complimentary annual watch refinishing2
- Complimentary battery change on any quartz watch purchased at Tapper’s (first three years of ownership)3
- Complimentary luxury gift wrap
- Flexible financing, including interest-free options
- Personal Shopper and Wish List services
- Graduate Gemologists on staff
- Estate Buying Services
Tapper’s Purchase Protection Program
- Generous 30-day customer satisfaction policy
- Convenient, reliable on-site jewelry service and watch repair center
- Two-year warranty on all jewelry purchased at Tapper’s
- One-year extension on watch manufacturer’s limited warranties for timepieces purchased at Tapper’s
- Two year warranty on all complete watch overhauls
- Complimentary appraisals for insurance purposes
- Best Price Diamond Assurance Program – We guarantee our diamond prices to be the best anywhere. If, within 30 days, you find a better price for the same item (at a physical store location) with all the same characteristics and measurements (as determined by the same laboratory), we will offer you a better value or refund your money.
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Lifetime Diamond Trade-In/Trade-Up Program – We will always offer the full purchase price of your Tapper’s diamond as a trade-in towards the purchase of a larger and/or higher quality diamond.4
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Loss Protection Plan – At Tapper’s, you can rest assured that your diamond will always be protected. Every four months, bring your ring to Tapper’s for complimentary cleaning and inspection, and we will guarantee your diamond against loss for as long as you own it.5
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Tapper’s Client Rewards Program
You will enjoy automatic enrollment in our:
- Tapper’s Platinum Rewards™ loyalty program
- Tapper’s Ambassador Rewards referral program
- Tapper’s Celebration Rewards birthday and anniversary
- program
Platinum Rewards™
It’s even more beautiful when it’s FREE! Earn at least two Platinum Rewards™ points for every dollar you spend at Tapper’s. Then reward yourself with beautiful jewelry and timepieces. As a Tapper’s Platinum Rewards™ member, you will receive advance notifications of sales, designer shows and special events. Tapper’s Platinum Rewards™ program costs nothing to join and, as a thank you bonus, you will receive 2,500 bonus points when you sign up.
Ambassador Rewards
If you purchase your engagement ring at Tapper’s, you will receive a very special added value. First, enjoy a 15% discount off the purchase of your wedding bands as you get closer to the big day. Second, receive two Tapper’s referral cards to give away to friends or family. For each card that is redeemed, the recipient will receive $100 off their engagement ring purchase, and we will send you a $100 Tapper’s gift card!
Celebration Rewards
Let us know the date of your birthday and anniversary, and we will help you celebrate by offering...
$25 off your purchase of under $250
$50 off your purchase of $251 - $999
$100 off your purchase of $1000 or more
*Certain restrictions apply. Please ask a sales associate for details.
1. Up to one ring size where possible. Excludes eternity bands or rings where sizing may cause damage.
2. Where possible, one time per year. Polishing of gold filled bracelets and cases are excluded, all watch cases and bracelets will be cleaned.
3. Includes new battery and reseal.
4. New diamond must be 1.5 times the price of the original diamond.
5. Any diamond purchased from Tapper’s is warranted against loss from its original mounting for its lifetime. The diamond must be examined every four months by an authorized Tapper’s inspector and documented by Tapper’s. This warranty only covers loss of the diamond incurred through normal wear. Any other damage will nullify this warranty. Prongs must be intact and not broken or separated. Any recommended repairs must be made by Tapper’s at the customer’s expense. In the event of loss, Tapper’s reserves the right to replace your diamond with one of equal value, limited to a maximum of $7,500. This warranty does not cover loss due to mysterious disappearance. We strongly recommend that you insure your diamond jewelry. |
